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HP 1 year Post Warranty NBD w/Defective Media Retention Service for Color LaserJet M651 MFP Managed

Varenummer: U8HP6PE
EAN:
  • On-site
  • Yes
  • 9x5
  • 1 year(s)  Number of years
  • Yes
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HP 1 year Post Warranty NBD w/Defective Media Retention Service for Color LaserJet M651 MFP Managed
Number of years: 1 year(s), Service time (hours x days): 9x5, Type: On-site, Next Business Day (NBD)HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.Features- Remote problem diagnosis and support- Onsite hardware support- Replacement parts and materials- Coverage window- Onsite response time for hardware support- Work to completion- Escalation management- Access to electronic support information and services- Electronic remote monitoring and support, standard configuration
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Features
TypeOn-site
Next Business Day (NBD)Yes
Service time (hours x days)9x5
Number of years1 year(s)
On-site supportYes
HP segmentBusiness
Supplier features
Support typeOnsite repair
Place of serviceOnsite
Warranty coveragePost warranty
Coverage detailsStandard workdays - 9 hours
Duration1 year
Response timeNext business day response
Service methodOnsite repair
Additional support optionDefective media retention
Care Pack typeElectronic
Coverage period12 month(s)
Warranty typeP
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